PRIVACY
Privacy Policy
Last updated: September 2026
OriEve Journeys respects your privacy and aims to handle personal information carefully, transparently and only for legitimate purposes connected with our website and travel-enquiry services.
For questions about this Privacy Policy or the way we handle your personal information, contact:
OriEve Journeys
No. 23/109, 1st Lane, Western Park
Kalagedihena, Sri Lanka
Email:
info@orievejourneys.com
INFORMATION WE COLLECT
When you contact us or submit an enquiry through the website, we may collect information that you provide directly to us, including:
- your name;
- email address;
- approximate travel period;
- number of travellers;
- information you choose to provide about your interests, preferences and desired Sri Lanka journey;
- correspondence that follows from your enquiry.
Our website and hosting systems may also process limited technical information needed for security, operation and delivery of the website, such as IP address, browser or device information, server logs and similar technical data.
Please avoid sending sensitive personal information unless it is genuinely necessary for us to assist you.
HOW WE USE YOUR INFORMATION
We use personal information primarily to:
- receive and respond to your enquiry;
- understand what you are looking for in a Sri Lanka journey;
- communicate with you about your enquiry;
- prepare or discuss potential travel arrangements;
- maintain appropriate business records;
- protect the website and our systems from misuse, fraud or security threats;
- meet applicable legal or regulatory obligations.
Submitting an enquiry does not add you to a marketing mailing list.
OUR ENQUIRY FORM
The enquiry form is provided through our WordPress website using WPForms.
Information submitted through the form may be stored within our website systems and/or delivered to OriEve Journeys by email so that we can respond to your enquiry.
We currently use the form only for direct travel enquiries and related communication.
HOW LONG WE KEEP ENQUIRY INFORMATION
We normally retain general and unsuccessful enquiry information for up to two years from the most recent meaningful interaction.
We may delete information earlier where it is no longer reasonably required.
Where an enquiry develops into a confirmed business relationship, certain information may need to be retained for a different period because of contractual, accounting, legal, operational or regulatory requirements.
SERVICE PROVIDERS
We use third-party technology providers to operate the website and communication systems.
These currently include services supporting:
- website hosting and email, including Hostinger;
- WordPress website operation;
- website enquiry forms;
- website security and technical functionality;
- search-engine optimisation functionality.
Some providers may process information on infrastructure located outside Sri Lanka.
Where personal data is processed by service providers, we aim to use it only for legitimate website, communication and operational purposes and subject to appropriate service arrangements.
We do not sell your personal information.
INTERNATIONAL PROCESSING
Because internet, hosting and email services may use infrastructure in different countries, personal information may be processed or transmitted outside Sri Lanka.
Where applicable, we will take reasonable steps to handle such processing consistently with applicable data-protection requirements.
COOKIES AND SIMILAR TECHNOLOGIES
OriEve Journeys does not currently use the website for behavioural advertising, advertising profiling or authorised marketing analytics.
The website, hosting platform, security functions, WordPress or form-related features may use cookies or similar technologies that are necessary or useful for basic operation, security, functionality or technical performance.
If we introduce analytics, advertising or other non-essential tracking in the future, we will review this Privacy Policy and any required consent mechanism before doing so.
SECURITY
We take reasonable technical and organisational measures to protect information handled through the website against unauthorised access, disclosure, alteration or loss.
No internet-based service can, however, guarantee absolute security.
YOUR CHOICES AND PRIVACY REQUESTS
You may contact us if you want to:
- ask what personal information we hold about you;
- request correction of inaccurate information;
- ask us to delete information that we no longer need to retain;
- raise a concern about the way we use your information;
- withdraw from optional communications where applicable.
Requests can be sent to:
We may need to verify your identity before acting on certain requests, and some information may need to be retained where required by law or legitimate business obligations.
SRI LANKAN DATA-PROTECTION LAW
OriEve Journeys intends to handle personal data consistently with applicable Sri Lankan law, including the Personal Data Protection Act, No. 9 of 2022, as amended, as its relevant provisions become applicable.
THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or content of third-party websites. Their own privacy terms apply when you visit them.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our website, services or legal obligations develop.
The current version will be published on this page with an updated revision date.